- • In accordance with your rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel the contract within 14 days starting the day after the booking is confirmed. If your booking does not start within the 14 day cancellation period, you will receive a full refund. Should your booking start within the 14 days, you still have the right to cancel and receive a refund minus any reasonable costs we have incurred.
- • A booking may be cancelled up to 48 hours prior to the date and time for which the service has been booked and a full refund less £10.00 administration fee will be made.
- • Customers wishing to shorten the length of stay for a booking, once the booking has commenced will still be liable to pay the whole fee for the service booked. Additional days parking over and above the booked parking period will be charged.
- • If a booking is cancelled within 48 hours 50% of the parking fee will be refunded.
- • If you cancel after the specified times or fail to arrive, you will still be charged the full parking fee for the entire parking period.
- • Cancellations are to be made, by telephone (01293 773859 or 07956 519561), by e-mail firstname.lastname@example.org or by post to Premier Parking Gatwick Ltd, Brook Lane House, Peeksbrook Lane, Horley, Surrey, RH6 9ST.
Our premises are fully secure, flood lit and are monitored with 24/7 CCTV. There is also always a member of staff present at our parking facility 24 hours a day.
We like to provide all of our customers with peace of mind and give you one less thing to worry about whilst your away, therefore you are always more than welcome to come and inspect our premises. (App. necessary)
Why Choose Us?
Parking experience tailored to individual needs
Families, elderly people and last minute trips
Check in within minutes
Professional and friendly service
All staff have undergone enhanced driving tuition
All staff wear uniforms and carry id badges
Safe secure parking facilities with 24/7 cctv